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Your Privacy Matters to Us

LUNARA LIMITED, located at RM 7B ONE CAPITAL PLACE 18, LUARD ROAD WAN CHAI, HK (Company No. 77703487), values your privacy and is fully committed to protecting any personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website at https://www.lunaralimited.com/ (the “Site”).

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By accessing or using the Site and its services, you acknowledge and agree to the practices described in this Policy. You can withdraw your consent to data processing at any time by contacting us.

Information We May Collect

We may gather and process various categories of personal information, including:

  • Details you provide voluntarily, such as when filling out forms on the Site or communicating with us. This may include your name, email, phone number, and any other information you submit.

  • Location data, if location permissions are enabled on your device.

  • Records of correspondence if you contact us directly.

  • Technical and usage data, collected via cookies or similar tracking technologies. This may include IP address, browser type, device details, and browsing behavior on the Site.

Privacy policy

How We Use Your Information

Your personal data may be used for the following purposes:

  • To send you updates, newsletters, or important service-related announcements.

  • To enhance the functionality, appearance, and usability of the Site.

  • To personalize your browsing experience based on previous interactions.

  • To respond to inquiries or feedback submitted by you.

  • To notify you about modifications to our services or terms.

  • For internal research, statistical analysis, or service improvement.

  • To fulfill legal or regulatory obligations.

Sharing Your Information

We do not sell your data. However, under specific circumstances, we may share your personal information with:

  • Affiliated companies within our corporate structure.

  • Prospective buyers in the event of a sale, merger, or acquisition of our business.

  • Legal or professional advisors, if reasonably necessary for compliance or representation.

  • Third-party service providers who assist with website operation or service delivery. These parties operate under strict confidentiality and data protection agreements.

  • Other users of the Site, when reasonably necessary to fulfill service requests or contractual obligations.

If you stop using our services, you have the right to request full erasure of your personal data by contact us via “Contact us” form.

Sharing Your Information

We utilize cookies to enhance your user experience. Cookies are small files stored on your device that help us:

  • Estimate website traffic and usage trends.

  • Remember user preferences and settings.

  • Speed up search functionality and navigation.

  • Recognize returning visitors.

Most browsers accept cookies automatically, but you can modify your browser settings to refuse or delete them. Disabling cookies may limit the functionality of certain features on our Site.

Our Site may link to third-party websites. These external sites have their own privacy practices, which we do not control or endorse. We strongly recommend reviewing their privacy policies before submitting any personal data.

Third-Party Links

By submitting your information, you consent to its collection and processing, which may occur within or outside your country of residence. We employ reasonable administrative and technical measures to protect your data against unauthorized access, loss, or misuse.

Please note that while we strive to protect your personal information, data transmission over the internet is never 100% secure. Any submission is at your own risk. If the Site includes account login features, you are responsible for safeguarding your login credentials.

We comply with applicable data protection laws, and will not disclose your information unless legally required to do so or under “Sharing Your Information” Section.

Where and How We Store Your Data
Use of Cookies and Tracking Tools

You have the right to:

  • Request access to the personal information we hold about you.

  • Ask for inaccurate or outdated information to be corrected.

  • Request deletion of your personal data when it is no longer necessary or upon account closure.

To exercise any of these rights, please contact us via “Contact us” form.

Your Rights: Access, Correction, and Deletion

We may revise this Privacy Policy from time to time. Updated versions will be published on this page, and we encourage you to review it regularly to stay informed of how your data is handled.

Policy Updates
Jurisdiction and Governing Law

These Privacy Policy and any related disputes are governed by and interpreted in accordance with the laws of Hong Kong. Any disputes shall be exclusively resolved in the courts of Hong Kong.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data handling practices, please contact us via “Contact us” form.

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